Store Policy + Contact Us

Thank you for your order! 

Please keep in mind that all sales for digital products are final - there are no refunds!

 

****Updated 1/30/20: Jewelry orders are currently delayed due to the Chinese New Year; you can place your order but tracking will not be available immediately. This is affecting orders that were placed in mid January-February. Please read below for more info about our accessories.***

 

All accessories are shipped directly from our overseas vendor, shipping on these items can take up to 21-28 days. We do not offer international shipping at this time. Our jewelry is considered "costume jewelry" it is not made of real gold or silver. Jewelry should not be worn overnight or worn in water, colors may fade over time.

Some accessory packages will be shipped separately so do not be alarmed if your order does not arrive in 1 package... it is all on the way!

Apparel is generally shipped within 5-7 business days directly from our vendor, all apparel is unisex and printed on Gildan brand.

We are not responsible for shipping delays, lost packages marked delivered but not received, or merchandise damaged during transport. Orders will be shipped to the shipping address that you enter at checkout, we are not responsible for any errors or typos.

We do not process orders on Weekends or National Holidays. 

If you have any issues with an order please email Theinternalglowup@gmail.com or contact us below.